Refund policy

Return & Refund Policy – Zohebo

At Zohebo, each piece is created on demand with intention. Because of this made-to-order process, our return policy is designed to be fair while maintaining product integrity.

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📅 Return Window

We offer a 48-hour return request window, which means you must raise a request within 48 hours of receiving your item.

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❌ General Returns (Not Accepted)

Since all products are custom-made, we do not accept returns or exchanges for:

• Incorrect size selection

• Change of mind

• Minor color differences (due to screen variations)

👉 Please review the size chart carefully before placing your order.

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✅ Eligible for Replacement / Refund

We only accept returns/replacements if:

• The item is damaged or defective

• You received the wrong product

• There is a clear printing error

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📸 Proof Required

To initiate a request, contact us at https://instagram.com/zohebo.in with:

• Order ID

• Clear photos/videos of the issue

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📦 Return Process

If your request is approved:

• We will provide instructions for return (if required)

• In some cases, you may not need to return the product

• Items sent without approval will not be accepted

 

🔄 Resolution Options

Once approved, we will offer:

• Free replacement, or

• Full refund to original payment method

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⏳ Refund Timeline

Refunds are processed within 5–7 business days after approval.

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⚠️ Non-Returnable Items

We do not accept returns for:

• Sale items

• Gift cards

• Customized / limited edition drops

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🌍 International Orders

For international shipments (including EU regions), returns are only accepted for damaged, defective, or incorrect items.

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📩 Need Help?

For any questions, contact us at:
https://instagram.com/zohebo.in

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We don’t just ship products—we deliver meaning. And if something isn’t right, we’ll make it right.